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In addition, mediators should take on only those matters in which they believe they can remain impartial and evenhanded.Before the process begins, they should be forthright about any circumstances that may create or give the appearance of a conflict of interest.
Often issues arise because of power imbalances among the parties, dishonest or unfair mediation techniques employed by the mediator, or questions of public interest.
Codes of conduct can be thought of as ethical guidelines governing the way dispute resolution practitioners deal with these various issues.
Mediators should provide fair and honest descriptions of the process so that parties can give their "informed consent" to participating.
 They should also clarify their own expectations about the process.
Oscar Arias's mediation of the Nicaraguan conflict between the Sandinista's and the East Coast Indian tribes is an example.
 Mediation Goal: The mediator's interest should be in devising a lasting resolution, not in coming to any specific resolution.Parties can then decide if they wish to use that mediator's services.Any fees charged should be reasonable and take into account the sort of mediation service used, the type and complexity of the matter, the expertise of the mediator, the time required, and the rates customary in that community. As an impartial participant whose job it is to facilitate conflict resolution processes, the mediator faces specific ethical demands.Truth in Advertising: First, mediators should be truthful in their advertising and in the solicitation of participants, and refrain from promises and guarantees of results.If a mediator recognizes that mediation is inappropriate for particular participant or dispute, he or she has a responsibility to address this issue.This may mean educating parties about other dispute resolution options, referring them to more specialized services, or simply withdrawing from the process. Those working in conflict resolution (arbitrators, mediators, or facilitators) face a variety of complex ethical questions.These ethical issues can be related to the disclosure or non-disclosure of information, honesty and dishonesty, and confidentiality.The first codes of ethical standards for intermediaries were developed in the United States and Canada, but a number of other countries have begun to use them as well.Rules cover the responsibilities of the mediator to the disputing parties, to the mediation process, to other mediators and one's profession, and to unrepresented third parties and the general public.